New Marketplace, New Opportunity: Amazon Belgium is Now Live

Amazon has officially launched in Belgium! As the European eCommerce market continues to grow, Amazon has strategically opened its doors in another new European market – Belgium. Timed just in time for the Q4 shopping rush, Amazon’s newest European market is consumer-focused, highly tech-savvy and always keen to get a good deal. It’s the tenth…

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Top Customer Review Channels from Around the World 🌎

Blog--Global-Review-Channels

Have you ever wondered why people pay so much attention to comment sections on social media and other online platforms? No matter how inconsequential it might seem, people are hugely influenced by the opinions of others. Modern consumers express their opinions online, and people listen.  Reviews are way more important than you might think. According…

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Integrating WhatsApp with Salesforce? You’ll Need Translation Capabilities

Translate WhatsApp Salesforce 1440

At Dreamforce 2022, Salesforce announced a new partnership with Meta’s WhatsApp. This means that companies leveraging Salesforce are able to communicate with their customers via WhatsApp’s proprietary messaging system. The partnership is poised to make business communication via Salesforce easier, and better than ever. But it also means that businesses need a translation service so…

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Chatbot Horror: How Poorly Designed Chatbots Can Ruin the Customer Experience

Chatbot Horror - Bad Chatbot Designs

By now, you have likely heard how beneficial online chatbots can be. They can help reduce contact center costs by addressing common inquiries and needs, and gathering information to direct messages to the right live agent when necessary. When service agents’ time is freed up from having to ask the same mundane questions over and…

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Manage Google Business Profile Questions in Salesforce

Manage-Google-Business-Profile-Questionss

With the rise in online shopping, having your business accessible on the internet is integral. Most clients will only shop from you if they can locate your shop on Google and read the reviews. Therefore, you have to optimize your business profile across channels to get the most out of it. That, of course, includes…

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Bazaarvoice

It was in between bites of mango chiffon cakes in Kyushu and fresh matcha in Kyoto that Danny Taing realized his life’s passion. INDUSTRY Review Platforms INTEGRATIONS Shopify, Klaviyo, Fomo and more CHALLENGE Continue to grow the brand by engaging with existing customers & winning over new ones SOLUTION Implement reviews, UGC, & loyalty on…

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Case Study Template – Post

How [Company] Invested in Customer Relationships with 1440 It was in between bites of mango chiffon cakes in Kyushu and fresh matcha in Kyoto that Danny Taing realized his life’s passion. INDUSTRY Food Subscription PLATFORM & INTEGRATIONS Shopify, Klaviyo, Fomo and more CHALLENGE Continue to grow the brand by engaging with existing customers & winning…

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