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Coming Soon!
Messaging Studio by 1440
Messaging Studio by 1440
Messaging Studio by 1440
Bring all of your business messages from popular messaging tools — like Google, Facebook, Instagram, WhatsApp and more — into a single inbox in Salesforce.
Google Business Messages
Facebook Messenger & Paid Comments
Instagram Messenger & Paid Comments
WhatsApp Business Messages
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Most customers prefer messaging over calls or emails.
Take the complexity out of managing multiple messaging channels without leaving Salesforce.
Respond Quickly
Services such as Google Business Messages have strict rules around response times. If you don't reply quickly, they'll turn off the service. Ensure you have real-time alerts when messages come in so you can comply with Service Level Agreements (SLAs).
Route Messages
As chats and messages start to roll in, ensure the proper teams are notified so they can act quickly. Set up user permissions and assign roles for different properties.
Utilize Templates & Bots
Oftentimes, live chat questions are the same ones you get asked over and over again. Utilize chat bots from third-party services or set up customizable templates to reduce human error and save time while giving your customers the best possible experience.
Manage All Your Chats and Messages from One Inbox
Turn Discovery Messages Into Dollars
There was a 67% increase in chatbot usage between 2018 and 2020. In the effort to connect with consumers in their new preferred format, there is a place for bots and humans. Both can turn browsers into buyers by providing the fastest, most accurate answers to their questions.
100% Native to Salesforce
As one of Salesforce's oldest ISV partners, 1440 solutions append the functionality your business is already built on. We focus on one of Salesforce's own core values - data security - as we facilitate integrations across third-party tools and apps.
Fill out the form above to get updates about this exciting new product release from 1440!
