Skip to content
Thank You!
Thanks for downloading the Consumer Reviews and Q&A Expectations Survey.
In it, you'll learn exactly what consumers expect in terms of reviews and Q&A. And, whether brands are meeting these expectations or falling flat. Brands must understand the expectations of shoppers if they are to meet (and exceed) them, and understanding today's landscape is the first step.
Other Resources You Might Enjoy
1440 Wins its Third AppExchange Demo Jam [Video]
In case you missed it, 1440 won the September 2021 Sales App Demo Jam! Watch it here, and be sure to check out what host Jeff Grosse called “the best acceptance speech we’ve had on a Demo Jam yet”. We were in great company with other apps StoreConnect, LeanData, Troops and Fenergo. Much love to…
5 Things to Know About Dreamforce 2021
The first Dreamforce event took place in 2003. And it’s quickly grown to be one of the largest tech conferences in the world. Boasting an amazing agenda with an impressive speaker lineup, networking opportunities, famous musical entertainment, parties, and more, it’s really no wonder why the event attracted 170,000+ attendees each year. Then, COVID happened,…
8 Benefits of Customer Service Outsourcing
Customer service should never be an afterthought. Instead, winning brands must make it a priority to consistently deliver great service before, during and after the sale. Providing great service pays off. According to Salesforce’s State of the Connected Consumer report, 71% of consumers have made a purchase decision based on the quality of customer service…