What do Consumers Want?
Translation Statistics from our 2022 Survey

Do consumers expect native language communication from brands and retailers in the year 2022? We surveyed 700 consumers to find out. Find out what consumers want when it comes to translation and timing by channel and location. Be sure to download the complete guide for the most detailed translation statistics.

Translation Statistics

Get the Complete Survey Results

Other Translation Resources You Might Enjoy

Salesforce Translation by Translation Studio available on AppExchange

The Complete Guide to Salesforce Language Translation

November 9, 2023

There are roughly 7,000 languages spoken across the globe. So if you’re a global business, you’re bound to be faced with language barriers – both internally and when engaging with customers.  Even if you’re NOT a global business, you’re sure to encounter plenty of customers who speak a language that’s different from yours. According to…

4 Ways Machine Translation Can Empower Your Customer Care Team

September 26, 2023

Once upon a time, not so long ago, the world felt like a huge place. But thanks to the rise of the internet and the rapid evolution of technology, it’s starting to feel a whole lot smaller. Today, it’s relatively easy for a consumer to buy something from a brand halfway across the world. And…

Top 9 Reasons Your Brand Needs Translation for WhatsApp

August 1, 2023

These days, the vast majority of consumers with smartphones have at least one messaging app. Increasingly, they’re using these apps to connect with brands – whenever and wherever a need arises. In fact, 66% of online adults say messaging is their preferred way of communicating with a business. That number is even higher – 72%…