brick and mortar
Salesforce Digital Engagement and 1440 Empower In-Store Associates with Mobile Experiences (7 Examples)
By Faith Hinz |
Reading Time: 5 minutes
If you’re a brand with brick-and-mortar locations, your in-store associates are one of your most valuable assets. These folks are experts on the ins and outs of your products and services. And they’re on the front line day in and day out – providing trusted advice, recommendations, and service to your customers. It’s critical to…
How Online Product Reviews Impact Brick and Mortar Sales
By Oscar King |
Reading Time: 5 minutes
There’s widespread speculation that traditional brick and mortar businesses are on their way out; that they’ll soon become extinct, no thanks to online retailers like Amazon. But, this isn’t technically true. Yes, regular brick and mortar businesses without any innovative solutions might become extinct. But those who focus on customer experience and creating a seamless…