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1440 + Google Business Messages for Salesforce
1440 + Google Business Messages for Salesforce
Connect with consumers where it all beings: on Google. Google's Business Messages allows companies to message with consumers directly from Google Search and Maps without leaving the Salesforce Console or Mobile App. Deliver, engaging, personalized messaging experiences while saving time with features like omni-routing, AI-generated reply recommendations and full access to customer and conversation history.
Do all of this in Salesforce alongside your other channels, including Salesforce supported channels like Facebook, Apple Business Messages, SMS and WhatsApp), and expanded channels only offered by 1440 (Google Business Messages, Instagram Messenger, X, Line, KakaoTalk and now, TikTok!).
Connect with consumers where it all beings: on Google. Google's Business Messages allows companies to message with consumers directly from Google Search and Maps without leaving the Salesforce Console or Mobile App. Deliver, engaging, personalized messaging experiences while saving time with features like omni-routing, AI-generated reply recommendations and full access to customer and conversation history.
Do all of this in Salesforce alongside your other channels, including Salesforce supported channels like Facebook, Apple Business Messages, SMS and WhatsApp), and expanded channels only offered by 1440 (Google Business Messages, Instagram Messenger, X, Line, KakaoTalk and now, TikTok!).
Manage Google Business Messages and Other Channels in Salesforce Using Any Device
Omni-Channel Routing
Easily transfer chats using Omni-Channel Routing.
Omni-Supervisor
Give management oversight using Omni-Supervisor.
Share What Matters
Send images, videos, product details and files.
Conversation History
Full conversation history and deep linking capability.
Knowledge Search
Knowledge search and quick text for faster, accurate replies.
AI-Generated Recommendations
Time-saving AI-generated reply recommendations.
Google Business Messages for Salesforce
With 1440's native Messaging Studio app, you can manage Google's Business Messages conversations within your Salesforce ecosystem. Seamlessly connect with your customers, automate messaging with AI virtual assistants, and integrate all your conversations alongside those from other channels — right in Salesforce.
With TikTok conversations managed in Salesforce, you no longer need to switch between different platforms to handle customer inquiries. Use Salesforce features like Alerts, Cases, Prioritization, Approval and Insights to make managing customer interactions a breeze.
Connect with Consumers in their Moment of Need, on Google Search and Maps
Did you know that Google dominates the search engine market with a 92% market share? Messaging Studio by 1440 is the omni-channel approach to customer experience management, enabling companies to respond quickly on this and any channel without leaving Salesforce. Enable time-saving features, establish personalized relationships and gain a deeper understanding of your customers' preferences, behaviors and purchase history as you unlock powerful insights. Do it all from any device with Messaging Studio.
Messaging Studio
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