PARTNERSHIPS

1440 + WhatsApp partnership for Salesforce

1440 + WhatsApp for Salesforce

Salesforce has a solid partnership with WhatsApp, the most popular messaging service in the world. Not only does 1440 help companies translate those WhatsApp messages it allows them to manage this channel alongside others from a mobile device — all without leaving the Salesforce Console or Mobile App.

Translation Studio by 1440 equips brands to seamlessly communicate in any language. Messaging Studio by 1440 is the omni-channel messaging tool brands have been waiting for, allowing for a single inbox for messaging from any channel on any device, including Salesforce supported channels like WhatsApp and expanded channel offerings only offered by 1440 (Google Business Messages, Instagram Messenger, X, Line, KakaoTalk and now, TikTok!).

Get a Demo

Manage and Translate WhatsApp Messages Alongside Other Messaging Channels in Salesforce, Using Any Device

Language Detection

Automatically detect the language of written text to eliminate the need to select source language before translating.

Translate Anything

Translate customer or standard objects, tasks, Chatter, emails, chats, bots, Knowledge, meta data, glossaries and more.

Human Oversight

Tap into a vast network of human translators to ensure accuracy and correlation when language nuances present themselves.

Glossaries

Improve communication with specific, custom translation rules for non-standard terms like brand names.

Omni-Channel Routing

Easily transfer chats using Omni-Channel Routing.

Conversation History

Full conversation history and deep linking capability.

Memories

Store phrases and texts that have been translated before to speed up the process and ensure consistency.

Omni-Supervisor

Give management oversight using Omni-Supervisor.

Knowledge Search

Knowledge search and quick text for faster, accurate replies.

Salesforce Clouds

Support for dozens of Salesforce Clouds like Marketing Cloud, Service, Cloud, Commerce Cloud and more.

Share What Matters

Send images, videos, product details and files.

AI-Generated Recommendations

Time-saving AI-generated reply recommendations.

WhatsApp Translation for Salesforce

Expand your global reach with WhatsApp, with fewer resources. Seamlessly translate your Salesforce data, documents and communications into over 100 languages with advanced technologies that are fast, precise and accurate.

100% native to Salesforce Translation Studio saves time and eliminates barriers when communicating with multilingual customers. This is particularly helpful for WhatsApp customers who are prominent around the globe.

WhatsApp Mobile Messaging for Salesforce

With 1440's native Messaging Studio app, you can seamlessly integrate your omni-channel engagements, including SMS and WhatsApp, with the Salesforce Console and the Salesforce Mobile App. Do it all with Salesforce-approved connectivity and security, from any personal or company-owned device like Zebra, smartphones or tablets.