Thank You!

State of Reviews Q&A 2021Thanks for downloading the State of Reviews and Q&A 2021 eBook. Here, we uncover 3 upcoming trends for this year and help you understand how to take action.

We hope you enjoy what you learn and that you are able to apply some new tactics to help shape your Review and Q&A strategy for the better.

Grab your eBook here!

 

Other Resources You Might Enjoy

Chatbot Horror - Bad Chatbot Designs

Chatbot Horror: How Poorly Designed Chatbots Can Ruin the Customer Experience

October 26, 2022

By now, you have likely heard how beneficial online chatbots can be. They can help reduce contact center costs by addressing common inquiries and needs, and gathering information to direct messages to the right live agent when necessary. When service agents’ time is freed up from having to ask the same mundane questions over and…

Buy with Prime Playbook

The Top Challenges of B2C Brands – and How Amazon’s Buy with Prime Can Help Tackle Them

October 25, 2022

It’s no secret that direct-to-consumer (DTC) eCommerce is growing. Per SAP, DTC eCommerce sales in the US grew over 45% last year – accounting for 14% of total retail eCommerce sales. This growth has been fueled both by digitally native brands (think Casper and Dollar Shave Club), as well as established brands (think Nike and…

Direct to Consumer Holiday Planning

The Direct-to-Consumer Brand’s Guide to Holiday 2022

October 19, 2022

Is it just us, or does each year seem to fly by faster than the one before it? October is already halfway over. And that means the holiday shopping season will be well underway before we know it.  What can direct-to-consumer (DTC) brands expect this holiday season? And what last minute preparations can you take…