Skip to contentThank You!
Thanks for downloading the State of Reviews and Q&A 2021 eBook. Here, we uncover 3 upcoming trends for this year and help you understand how to take action.
We hope you enjoy what you learn and that you are able to apply some new tactics to help shape your Review and Q&A strategy for the better.
Other Resources You Might Enjoy
Introducing 1440: Happier Customer Journeys in Less Time
A New Suite of Solutions to Help Brands Optimize the Digital Customer Experience at Every Turn 24 hours is a common measurement of a day. But in today’s fast-paced eCommerce environment, hours don’t cut it. It’s minutes that count. 1440 is the number of minutes we have each day. We believe time is one of…
Comments on Amazon Reviews Going Away: 5 Ways for Brands to Adapt
Last month, Amazon announced a change that’ll have a significant impact on how Brands, Manufacturers, and Sellers engage with shoppers: the comments feature on customer reviews will be eliminated, effective immediately. There has been a lot of chatter over forums this week and no doubt some heated conversations with Amazon reps. Understandably, most Brands and…
From Google to Amazon: Do Reviews Help SEO?
Sometimes, when a shopper is in the market for something you sell, they bring up your eCommerce site on their web browser of choice and go from there. But oftentimes, that’s not the case. Instead, many shoppers choose to start the digital purchase journey elsewhere — often on Amazon or Google. A survey from CivicScience, cited…