Skip to contentThank You!
Thanks for downloading the State of Reviews and Q&A 2021 eBook. Here, we uncover 3 upcoming trends for this year and help you understand how to take action.
We hope you enjoy what you learn and that you are able to apply some new tactics to help shape your Review and Q&A strategy for the better.
Other Resources You Might Enjoy
Why Service Level Agreements Matter to Brands
The majority of U.S. states have eased their stay-at-home orders, but many people are still reluctant to venture into crowded brick-and-mortar stores. And that means more consumers are shopping online. According to data from Bazaarvoice, in April 2020, eCommerce orders were up 96% year-over-year. With this rapid growth in eCommerce comes an increased dependence on user-generated…
4 Ways COVID-19 is Impacting eCommerce
The world today is a much different place than it was just a few short months ago. In the wake of the global COVID-19 pandemic, stay-at-home orders and social distancing measures intended to “flatten the curve” have become our new normal. The pandemic has disrupted nearly every aspect of life — and will continue to…
5 Ways Brands Can Benefit from Review Consolidation
Reviews are one of the top factors a shopper considers when making a purchase. And as it turns out, consumers have started to depend on reviews even more during the COVID-19 pandemic. A PowerReviews analysis found that towards the end of April 2020, consumers engaged with reviews prior to making a purchase at double the rate as the same…