artificial intelligence
AI-Powered Translation in 2025: 4 Ways It’s Supercharging Enterprise Customer Service
						By Jennifer Jessup  | 
Reading Time:  3 minutes
					
					In the wake of generative AI’s rapid evolution, real-time translation has become a mission-critical capability—not just for global brands, but for any enterprise striving to deliver connected, consistent, and inclusive customer experiences. In 2025, machine translation is no longer just a nice-to-have; it’s a core enabler of multilingual service, revenue expansion, and workforce efficiency. According…
4 Ways Machine Translation Can Empower Your Customer Care Team
						By 1440, Inc.  | 
Reading Time:  6 minutes
					
					Once upon a time, not so long ago, the world felt like a huge place. But thanks to the rise of the internet and the rapid evolution of technology, it’s starting to feel a whole lot smaller. Today, it’s relatively easy for a consumer to buy something from a brand halfway across the world. And…
How Brands Can Capitalize on Generative AI Tools Like ChatGPT and Bard to Deliver Winning Experiences
						By Faith Hinz  | 
Reading Time:  5 minutes
					
					Late last year, OpenAI launched ChatGPT, an AI chatbot. And the entire world quickly took notice. Within days of launch, ChatGPT had one million users. And in January, it reached 100 million active users, making it the “fastest-growing consumer application in history.” For the sake of comparison, it took TikTok nine months to reach 100…


