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Banks Were Fined Millions for Not Keeping Records of Messaging Apps. The Solution is Easy.
By Faith Hinz |
Reading Time: 4 minutes
Remember when the only ways to get in touch with a brand were to call their toll-free number or visit a store? Those days are long gone. Today, more and more consumers turn to apps like WhatsApp, Facebook Messenger, Instagram Messenger, and others to ask questions and get information. In fact, Meta research tells us…