research
How 1440 Helps Brands Reclaim Their Time While Delighting Customers
By Faith Hinz |
Reading Time: 8 minutes
Consumers have an abundance of choices – whether they’re shopping for a sofa, a holiday gift for a loved one, a bank, a vacation, or just about anything in between. That means you’re likely facing more competition than ever before. Offering great products and services is essential, but it’s no longer enough to win the…
6 Things You Might Not Know About Customer Q&As
By Faith Hinz |
Reading Time: 8 minutes
Imagine there’s a customer shopping for a pair of shoes in a brick-and-mortar store. She’s able to see the shoes in person — and even try them on. And if she has a question standing in the way of her purchase, she can ask the nearest sales associate for help. Now imagine that same customer…