Consumer Communication Preferences Survey

Consumers' preferred communication channels are shifting. While in-person and phone interactions are still important, new channels are emerging and gaining favor with consumers. 1440 surveyed 500 consumers to find out how they want to interact with brands in 2022.

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Conversational Commerce Industries

How Conversational Commerce is Transforming Industries

June 27, 2023

In today’s world, consumers are always “on.” And there’s plenty of data to back that claim. A report from Asurion found that on average, US consumers check their phones an average of 352 times a day. When a notification comes in, 75% look at it within five minutes.  So it’s probably not surprising that consumers…

The Omnichannel Customer Experience Platform

Connect all of the omnichannel data, tools and processes it takes to delight the customer before, during and after a sale. Based on the number of minutes in a day, 1440 helps you achieve more per minute as you deliver personalized customer experiences at scale.

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Order Management

Streamline order processing returns and exchanges across channels.

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Multi-Channel CRM

Empower support teams with omnichannel customer data.

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Inventory & Suppliers

Unified inventory visibility across every channel and fulfillment location.

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Reviews and Q&A

Monitor, respond to and analyze UGC from a single place.

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Language Translation

Communicate with global customers with automated language translation.

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Third Party Messaging Hub

A single inbox to manage conversations from anywhere.

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