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Conversational Commerce Across Generations

Why Conversational Commerce is a Winning Strategy for Reaching Shoppers Across Generations

By Faith Hinz | July 13, 2023

Each generation has unique shopping habits and preferences. As such, a strategy that resonates with one generation of shoppers may fall flat for another.  Yet, there’s one strategy winning brands are leveraging to connect with consumers of all generations: conversational commerce.  Read on as we take a closer look at each generation – and explore…

Conversational Commerce for Marketers

How Marketing Teams Can Tap into Conversational Commerce to Attract, Convert, and Retain More Customers

By Faith Hinz | May 23, 2023

Once, not so long ago, most brands sunk the majority of their marketing dollars into traditional initiatives like TV and radio commercials, print ads, direct mail, and outdoor advertising.  Then, eCommerce started gaining traction, and many brands started shifting their marketing spend online. Yet, most took a generic, one-size-fits-all approach, blanketing an entire audience with…