Thank You for an Amazing Dreamforce!

We love dreaming big at Dreamforce! It was great to see and meet so many in the Salesforce ecosystem. In case you missed it, we launched Omni-Channel Digital Engagement for Salesforce Mobile. It's kind of a big deal for the future of engagement, so check it out and request a demo.

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Thank You for an Amazing Dreamforce!

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Take the Next Step in Mobile Messaging for Salesforce

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Brace yourself for a new era of mobile communication by seamlessly integrating your omni-channel engagements (including SMS and WhatsApp) with the Salesforce Console and the Salesforce Mobile app.

Messaging

Studio

A unified live and digital agent workspace for popular social and messaging services.

Translation

Studio

Automatically translate Salesforce data, knowledge and messages into 100+ languages.

Reputation

Studio

All-in-one Review and Q&A management for product, location and app review sites.

Commerce

Studio

360° Support, Order, Inventory and Logistics management for omnichannel retailers.

From the Salesforce Experts at 1440

Social Commerce, Messaging, and AI: Why US Retailers Can’t Afford to Sit This Out in 2026

A practical guide to the channels, tools, and strategies reshaping how American brands sell For years, conversational commerce felt like someone else’s problem. A strategy for brands in Southeast Asia…

The Travel and Hospitality Brand’s Guide to Omnichannel Experiences in Salesforce

Travel Demand Is Resilient. Customer Expectations Are Not. The global travel market reached $1.67 trillion in gross bookings in 2025, extending its recovery well beyond pre-pandemic benchmarks. Online travel bookings…

7 Reasons Your Mobile Employees Need Digital Engagement Tools in 2026

AI-powered messaging, real-time collaboration, and always-on customer connections—why the stakes have never been higher for teams on the go. Toll-free numbers were once the default way for consumers to connect…

How to Make AI-Powered Translation a Part of Your Conversational Commerce Strategy

Conversational commerce is no longer an emerging trend. It’s the infrastructure layer of modern customer engagement. Messaging-based interactions—through WhatsApp, Messenger, webchat, and SMS—now drive product discovery, customer support, and transactions…

Why Reddit Is Now a Must-Monitor Channel for Brand Reputation

How Reputation Studio brings Reddit into Salesforce Service Cloud—and why it matters more than ever in 2026. If your brand has a presence online, people are already talking about you…

The Ecommerce Guide to Multicultural Holidays in 2026

The holiday shopping season isn’t slowing down. It’s shape-shifting. Deloitte’s 2025 holiday forecast projected U.S. ecommerce sales between $305 billion and $310.7 billion—a 7% to 9% increase year over year—even…