Thank You for an Amazing Dreamforce!

We love dreaming big at Dreamforce! It was great to see and meet so many in the Salesforce ecosystem. In case you missed it, we launched Omni-Channel Digital Engagement for Salesforce Mobile. It's kind of a big deal for the future of engagement, so check it out and request a demo.

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Thank You for an Amazing Dreamforce!

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Take the Next Step in Mobile Messaging for Salesforce

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Brace yourself for a new era of mobile communication by seamlessly integrating your omni-channel engagements (including SMS and WhatsApp) with the Salesforce Console and the Salesforce Mobile app.

Messaging

Studio

A unified live and digital agent workspace for popular social and messaging services.

Translation

Studio

Automatically translate Salesforce data, knowledge and messages into 100+ languages.

Reputation

Studio

All-in-one Review and Q&A management for product, location and app review sites.

Commerce

Studio

360° Support, Order, Inventory and Logistics management for omnichannel retailers.

From the Salesforce Experts at 1440

Why Omnichannel Is the Only Way to Win Holiday Shoppers in 2025

How AI, First-Party Data, and Connected Experiences Turn Seasonal Traffic into Year-Round Relationships Introduction: The Stakes Have Never Been Higher For years, “omnichannel” was a strategic aspiration—something brands talked about…

How Social Commerce Is Rewriting the Playbook for Marketers in 2026

Click-to-Message Ads, AI Personalization, and the Rise of In-App Commerce Getting consumers to pay attention has never been harder. Traditional marketing tactics—display ads, email blasts, even influencer partnerships—are producing diminishing…

Why AI-Powered Messaging Is the Missing Link in Your Field Service Toolkit

How Digital Engagement Helps Mobile Workers Deliver Better Outcomes, Faster Customer experience has moved from a nice-to-have to the single most important differentiator in field service. According to Salesforce’s State…

How AI-Powered Messaging Drives Customer Happiness (and Converts Holiday Shoppers Into Loyal Customers)

AI-powered messaging isn’t a novelty anymore—it’s infrastructure. According to Salesforce’s 2025 holiday data, AI and agents drove 20% of all global retail sales during the holiday season, influencing $262 billion…

The State of Customer Reviews in 2026

How AI, platform fragmentation, and rising consumer expectations are reshaping your ratings and reviews strategy If your brand has a ratings and reviews strategy, you’re not alone. Most do. But…

DTC eCommerce in 2026: Bridging the Gaps with AI

How DTC Brands on Salesforce Can Break Down Silos—and Let AI Do the Heavy Lifting The direct-to-consumer channel is no longer an experiment. It’s a core revenue stream. U.S. DTC…