Skip to contentThank You for an Amazing Dreamforce!
We love dreaming big at Dreamforce! It was great to see and meet so many in the Salesforce ecosystem. In case you missed it, we launched Omni-Channel Digital Engagement for Salesforce Mobile. It's kind of a big deal for the future of engagement, so check it out and request a demo.
Thank You for an Amazing Dreamforce!
We love dreaming big at Dreamforce! It was great to see and meet so many in the Salesforce ecosystem. In case you missed it, we launched Omni-Channel Digital Engagement for Salesforce Mobile. It's kind of a big deal for the future of engagement, so check it out and request a demo.
Take the Next Step in Mobile Messaging for Salesforce
Request a Demo
Brace yourself for a new era of mobile communication by seamlessly integrating your omni-channel engagements (including SMS and WhatsApp) with the Salesforce Console and the Salesforce Mobile app.
Messaging
Studio
A unified live and digital agent workspace for popular social and messaging services.
Translation
Studio
Automatically translate Salesforce data, knowledge and messages into 100+ languages.
Reputation
Studio
All-in-one Review and Q&A management for product, location and app review sites.
Commerce
Studio
360° Support, Order, Inventory and Logistics management for omnichannel retailers.
From the Salesforce Experts at 1440
7 Reasons Your Mobile Employees and Field Service Teams Need AI-Powered Digital Engagement Tools
The 800 number isn’t dead, but it’s no longer where your customers want to start a conversation. Salesforce’s seventh-edition State of the AI Connected Customer report, based on a survey…
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How Brands Can Use AI to Manage Reviews, Answer Questions, and Win More Customers
In 2023, businesses were still figuring out what to do with ChatGPT. In 2026, the question has shifted entirely. AI is no longer a curiosity or a side experiment. It’s…
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How Brands Can Leverage Reviews and Q&A to Beat the Competition
AI is changing how shoppers discover products. Reviews and Q&A are now the fuel that powers those recommendations. Your brand puts serious effort into building products and experiences customers love.…
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The Messaging Features Your Business Needs for Social Commerce
Business messaging has crossed a threshold. In 2025, it’s no longer a support channel that sits alongside your marketing—it is the marketing. With U.S. social commerce sales projected to surpass…
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Why AI-Powered Omnichannel Is the Defining Advantage for Retail
How the right data, AI agents, and people empower brands to deliver seamless, personalized experiences across every channel An Omnichannel Strategy Is Table Stakes For years, “omnichannel” was retail’s favorite…
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How a Connected App Transforms the Employee Messaging Experience in the Age of AI
Most brands today understand the importance of customer experience. Salesforce’s latest State of the AI Connected Customer report, based on surveys of more than 16,500 consumers and business buyers, confirms…
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