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Reimagining Customer Care at SOCAP 2019
SOCAP re-Imagine, October 20th-23rd 2019, was held at the J.W. Marriott Starr Pass Resort in Tucson, Arizona. The re-Imagine Customer Care Conference was filled with thought leadership and collaboration by Customer Care Professionals and Executives from Global Brands around the world. The event opened on Sunday with the annual golf tournament and hiking experience. Danny…
History of Online Reviews
Let’s Talk About Developing Trust A Brief History of Online Reviews It’s no secret: over the last couple of decades, the internet has drastically changed the way we make purchase decisions. Less and less often do we need to travel across town and walk through a big box store to find what we’re looking for.…
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