Thank You!

State of Reviews Q&A 2021Thanks for downloading the State of Reviews and Q&A 2021 eBook. Here, we uncover 3 upcoming trends for this year and help you understand how to take action.

We hope you enjoy what you learn and that you are able to apply some new tactics to help shape your Review and Q&A strategy for the better.

Grab your eBook here!

 

Other Resources You Might Enjoy

2 New Ways for Brands to Engage with Product Reviews on Amazon

July 26, 2021

Responding to reviews, regardless of where those reviews were written, is so important. When you respond to a negative review, you have the opportunity to turn a bad situation around and show the reviewer (and future prospective customers) that you care. Here at 1440, we strongly believe brands should respond to reviews, regardless of where…

review response templates

7 Ways to Use Templates for Review Responses

July 20, 2021

Collecting and displaying reviews is proven to drive some pretty impressive results for your business. According to an analysis from our friends at Bazaarvoice, there’s a 128% lift in conversion when shoppers interact with ratings and reviews on “best-in-class” sites — as well as a 159% lift in revenue per visitor. But responding to reviews…

Chat Apps Changing CRM

Retail Trends: How Chat Apps Are Changing CRM

July 13, 2021

Chat apps have the potential to become a leading CRM communication channel, especially for simple inquiries. Why? People love chat apps. Many people—possibly even you—visit chat apps multiple times a day to connect with friends, family, and increasingly brands. Customer-centric service requires that you join your customers in all their favorite chat apps, and that…